|We create value from information.
We do so by:
With 7 professors and associated research groups we contribute to research, education and innovation in the fields of information systems and marketing.
Prof. Dr. Andreas Geyer-Schulz, Prof. Dr. Martin Klarmann, Prof. Dr. Ann-Kristin Kupfer, Prof. Dr. Alexander Mädche, Hon.-Prof. Dr. Gerhard Satzger, Prof. Dr. Benjamin Scheibehenne (Spokesperson), Prof. Dr. Christof Weinhardt
As part of the Girls‘ Day on April 25th 2024, Kirsten Greiner and Julia Seitz from the h-lab are offering a design workshop. In this workshop, the pupils will learn and practically apply the process to create an interactive prototype for a real-world problem in their school life.
Further information is available here.mehr
Johannes Mietz (B.Sc. Industrial Engineering and Management) received the prize for the best bachelor's thesis from the Roland Berger Foundation for European Management for his bachelor's thesis titled "Designing a Writing Assistant for Thesis Writing in Microsoft Word Using Large Language Models".
The thesis project was executed under the supervision of Moritz Langner at the human-centered systems lab (h-lab). It follows a user-centered design approach to realize an innovative writing assistant for Microsoft Word using OpenAI. We warmly congratulate Mr. Mietz on this award!
What are the potential risks of digital change, especially artificial intelligence? The ZKM | Center for Art and Media, together with three universities - the Karlsruhe Institute of Technology (KIT), the University of Mannheim and the University of Tübingen - invites you to join the conversation.mehr
Robotic voices, tape announcements and the annoying pressing of buttons - automation on the telephone has long lagged behind. Learn more about the fascinating world of voicebots from Daniel Schloß, PhD student at h-lab and product manager for chatbots/voicebots in the energy sector. Whether you are interested or a practitioner - anyone who wants to understand and help shape the future of AI, voicebots and digital customer service is very welcome!mehr
The master lecture Business Intelligence Systems (BIS) is complemented with a capstone project, where students work in a team with real-world use cases and data in order to create a prototypical Business Intelligence & Analytics system using state-of-the-art technologies (e.g., scikit-learn in Python or Microsoft Power BI). The BIS capstone project in WS 23/24 was carried out in cooperation with Porsche with a specific focus on sales planning. Students were asked to analyze sales data and develop forecasting models as well as analytical dashboards leveraging visualization and explanations.mehr
Shadan Sadeghian from the Autonomous Interactive Systems Lab of University of Siegen visited on February 1st, 2024 the human-centered systems lab at KITand gave a talk on Human-AI Interaction for the Future of Work. Her research focuses on designing user experience and interaction with automated systems such as Robots, AI-based systems, and automated vehicles. She investigates approaches that balance pragmatic (performance-oriented) and hedonic (experience-oriented) qualities of interacting with automation. We thank her for the great exchange!mehr
The end of the winter semester also marks the successful end of this year’s Engineering Interactive Systems: AI & Wearables (EIS) capstone project, which was conducted as part of the EIS master lecture. The overall goal and topic of this year’s project was to design adaptive operator management systems leveraging biosignal & interaction data. Subsequently, biosignal & interaction data were collected by all participating students by interacting with a simulation environment of ABB in our lab.mehr
Exciting Business Data Strategy Case Study Presentations On Friday (26.01.2024) the final presentation of the Business Data Strategy Case Studies of the 5 Teams of master students happened. The groups worked on cases from finance, healthcare, education, waste management, and agriculture, with the goal of developing an innovative business strategy for the successful incorporation of AI and data-driven applications into the strategies. [...]The students did an amazing job to present their innovative and inspiring ideas " Prof. Christof Weinhardt said - euphoric by the high quality the master students deliveredmehr
Saskia Haug successfully defended on January 29th 2024 her PhD thesis titled “Human-Centered Crowd Feedback for Information Systems Development“.
She convinced the examination committee Jun.-Prof. Dr. Julian Thimme, Prof. Dr. Petra Nieken, Prof. Dr. Ingrid Ott, and Prof. Dr. Alexander Mädche with her research. We congratulate Saskia for her successful defense!mehr
Ulrich Coenen is spokesman of the board of Atruvia AG and responsible for the digital banking unit. Atruvia AG is the IT service provider of the German Cooperative Financial Group with approx. 900 Volksbanken und Raiffeisenbanken in Germany. The company based in Karlsruhe and Münster with further offices in Munich, Frankfurt and Berlin employs currently more than 5,100 staff, generating an annual turnover of around 1,37 billion Euros.mehr
Over the next 6 months, the two topic blocks 1) Personalization and Adaptive Systems and 2) Human and AI will be discussed alternately. In addition to all the advantages that the use of such AI assistants brings, there are also some negative effects on us humans, including on our cognitive processes and abilities. In a recent experimental study by h-lab, the effects of AI assistants on our cognition were examined using eye tracking technology.mehr
Following lively discussions at the Annual Conference of the German Forum for Service Research (DF2) on September 25, 2023, our recently published whitepaper delves into the complex relationship between services, artificial intelligence (AI), and the changing work environment.
During the conference, more than 60 experts from academia and industry collaborated to present a comprehensive exploration of the challenges and opportunities arising from the convergence of AI, services, and the future of work.