Welcome

We create value from information.   About Us

We do so by:

  • developing methods to generate insights about organizations and customers from small and big data
  • generating empirical knowledge of individual and group behavior in markets
  • designing digital systems for organizations and the society
  • shaping the digital transformation of organizations and society.
 

With 7 professors  and associated research groups we contribute to research, education and innovation in the fields of information systems and marketing.

IISM Directors

Prof. Dr. Andreas Geyer-Schulz, Prof. Dr. Martin Klarmann, Prof. Dr. Alexander Mädche (Spokesperson), Hon.-Prof. Dr. Gerhard Satzger, Prof. Dr. Benjamin Scheibehenne, Prof. Dr. Christof Weinhardt  

News

New Publication in BISE: “Opposing Effects of Response Time in Human-Chatbot Interaction – The Moderating Role of Prior Experience”
New Publication in BISE: "Opposing Effects of Response Time in Human-Chatbot Interaction - The Moderating Role of Prior Experience"

The Business & Information Systems Engineering (BISE) journal has published a new research article titled “Opposing Effects of Response Time in Human-Chatbot Interaction – The Moderating Role of Prior Experience” by Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam and Alexander Maedche. In this article, we investigate how the response time of a chatbot influences users’ social presence perceptions and chatbot usage intentions. Our results show that a delayed (vs. instant) chatbot response time has opposing effects on social presence for novice and experienced users: While a delayed response time positively influences novice users’ perceptions and intentions, the effect is negative for experienced users.

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Crowd Collaboration Platforms Job
New Job opportunity in “Crowd & Collaboration Platforms“ in the research group!

Join our research group as a researcher to support our exciting research activities in the field of crowd & collaboration platforms for the future of work. Further information is available here.

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Participate and win at wir-forschen.digital
Participate and win at wir-forschen.digital

You are curious and creative? You have questions and ideas for science? Then let's do research together! The initiative wir-forschen.digital at KIT offers a home to your creativity and curiosity for research on socially pressing questions. As a participant, you contribute ideas, answer questions, and take part in scientific studies. Sounds interesting? Then tell us in a short survey (only in German) what motivates you to become part of wir-forschen.digital and take part in a raffle of prizes worth 50€ each.

Participate now!
Participation at NeuroIS Retreat 2022
Participation at NeuroIS Retreat 2022

The IISM research groups of Prof. Mädche and Prof. Weinhardt are present at the NeuroIS Retreat in Vienna with six full papers

 

Further information …

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MLA
Moritz Langner receives Ernst-Blickle-Study Price of SEW Eurodrive Foundation

Moritz Langner receives Ernst-Blickle-Study Price of SEW Eurodrive Foundation Moritz Langner, member of the research group Information Systems I, has received the Ernst-Blicke-Study Price for his master thesis titled „Supportig Joint Attention in Remote Team Collaboration Using Eye Tracking Technology – A Field Study“. The thesis was supervised by Dr. Peyman Toreini

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Participation at CHI 2022
Participation at CHI 2022

The research group Information Systems I (Prof. Mädche) is present at the ACM CHI Conference on Human Factors in Computing Systems, the premier international conference of Human-Computer Interaction (HCI), with two late-breaking work and two workshop papers. CHI 2022 takes place in New Orleans in the time frame of April 30 – May 5 2022.

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DESRIST 2022
Five Papers at DESRIST 2022

The research groups of Professors Mädche, Satzger, and Weinhardt will be represented with 5 papers at the "International Conference on Design Science Research in Information Systems and Technology (DESRIST)", which will take place in St. Petersburg, Florida, in June. Congratulations to all authors! 

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Explainable Business Intelligence & Analytics
New joint research project with Robert Bosch GmbH on "Explainable Business Intelligence & Analytics"

We officially kicked-off our new "Explainable Business Intelligence & Analytics" project in cooperation with the Corporate Sector of Information Systems and Services (CI) of the Robert Bosch GmbH.

 

In this 3-year research project we design innovative artifacts that should enable business users to prepare, analyze and consume data without expert support by providing advanced guidance.

 

Further information

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HomeOffice Teaser
Participatory Campaign: "Home office? Challenge accepted!"

As part of the Digital Citizen Science initiative, the participatory campaign "Home Office? Challenge accepted!" runs from April to July. Citizens are invited to submit their individual challenges in everyday home office life for which they would like receive support from science. As part of the initiative, potential solutions are developed for selected challenges and shared as well as discussed with citzens in July.

 

Further information is available here.

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Home Office Design Seminar: Digital Citizen Science
Home Office Design Seminar: Digital Citizen Science

In this seminar you will take on a selected real-world Home Office challenge articulated by citizens and propose an innovative solution. You will learn and apply design techniques to address the challenge and leverage prototyping tools for proposing an innovative solution for it. Finally, to close the loop we will invite citizens for the final presentation of the potential solutions and collect their feedback at the end of the seminar. Further information is available here. You can apply until 24.03.22 via the Wiwi-Portal.

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Workshop for “Emotions in Organizations” at ISRE in Los Angeles
Workshop for "Emotions in Organizations" at ISRE in Los Angeles

Together with partners from the Technion Israel Institute of Technology, Israel, and the University of Lancaster, UK, the team of the “Emotion-adaptive Systems for Hybrid Work and Learning” research topic, Prof. Dr. Alexander Mädche and Dr. Ivo Benke were able to successfully place a workshop at the renowned conference of the International Society of Research on Emotions (ISRE) in Los Angeles in July 2022.

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Computerwoche Article about joint KIT-EnBW project on Explainable AI
Computerwoche Article about joint KIT-EnBW project on Explainable AI

In a joint project betweeen KIT (Prof. Mädche) and the Chief Financial Office Unit of EnBW an explainable AI system was developed and successfully deployed. The AI project DeborAH ("Debitor Assignment Help") leverages deep learning techniques to support automation of accounts receivable management process steps. Within DeborAH we designed and embedded explainable AI methods to support clerks in their daily work.

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