Welcome

We create value from information.   About Us

We do so by:

  • developing methods to generate insights about organizations and customers from small and big data
  • generating empirical knowledge of individual and group behavior in markets
  • designing information systems for organizations and the society
  • shaping the digital transformation of organizations and society.
 

With 7 professors  and associated research groups we contribute to research, education and innovation in the fields of information systems and marketing.

IISM Directors

Prof. Dr. Andreas Geyer-Schulz, Prof. Dr. Martin Klarmann, Prof. Dr. Ann-Kristin Kupfer, Prof. Dr. Alexander Mädche, Hon.-Prof. Dr. Gerhard Satzger, Prof. Dr. Benjamin Scheibehenne (Spokesperson), Prof. Dr. Christof Weinhardt  

News

Apps for the Future! Design Workshop at Girls’ Day on April 25th 2024
Apps for the Future! Design Workshop at Girls’ Day on April 25th 2024

As part of the Girls‘ Day on April 25th 2024, Kirsten Greiner and Julia Seitz from the h-lab are offering a design workshop. In this workshop, the pupils will learn and practically apply the process to create an interactive prototype for a real-world problem in their school life. 

 

Further information is available here.

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Roland Berger Foundation honors bachelor's thesis of Johannes Mietz 
Roland Berger Foundation honors bachelor's thesis of Johannes Mietz 

Johannes Mietz (B.Sc. Industrial Engineering and Management) received the prize for the best bachelor's thesis from the Roland Berger Foundation for European Management for his bachelor's thesis titled "Designing a Writing Assistant for Thesis Writing in Microsoft Word Using Large Language Models". 

 

The thesis project was executed under the supervision of Moritz Langner at the human-centered systems lab (h-lab). It follows a user-centered design approach to realize an innovative writing assistant for Microsoft Word using OpenAI. We warmly congratulate Mr. Mietz on this award! 

 

Link to press release.

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Between Risk and Security: Shaping the Digital Transformation: Lectures and Workshop at ZKM on Feb 15th
Between Risk and Security: Shaping the Digital Transformation: Lectures and Workshop at ZKM on Feb 15th

What are the potential risks of digital change, especially artificial intelligence? The ZKM | Center for Art and Media, together with three universities - the Karlsruhe Institute of Technology (KIT), the University of Mannheim and the University of Tübingen - invites you to join the conversation.

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Stammtisch - mensch.digital at Triangel | AI on the phone - how do voicebots work and where do they make sense?
Stammtisch - mensch.digital at Triangel | AI on the phone - how do voicebots work and where do they make sense?

Robotic voices, tape announcements and the annoying pressing of buttons - automation on the telephone has long lagged behind. Learn more about the fascinating world of voicebots from Daniel Schloß, PhD student at h-lab and product manager for chatbots/voicebots in the energy sector. Whether you are interested or a practitioner - anyone who wants to understand and help shape the future of AI, voicebots and digital customer service is very welcome!

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Finalization of BIS Capstone Project with Porsche: AI-Based Demand Forecasting  
Finalization of BIS Capstone Project with Porsche: AI-Based Demand Forecasting  

The master lecture Business Intelligence Systems (BIS) is complemented with a capstone project, where students work in a team with real-world use cases and data in order to create a prototypical Business Intelligence & Analytics system using state-of-the-art technologies (e.g., scikit-learn in Python or Microsoft Power BI). The BIS capstone project in WS 23/24 was carried out in cooperation with Porsche with a specific focus on sales planning. Students were asked to analyze sales data and develop forecasting models as well as analytical dashboards leveraging visualization and explanations.

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VISIT
Visit & Talk of Shadan Sadeghian from University of Siegen

Shadan Sadeghian from the Autonomous Interactive Systems Lab of University of Siegen visited on February 1st, 2024 the human-centered systems lab at KITand gave a talk on Human-AI Interaction for the Future of Work. Her research focuses on designing user experience and interaction with automated systems such as Robots, AI-based systems, and automated vehicles. She investigates approaches that balance pragmatic (performance-oriented) and hedonic (experience-oriented) qualities of interacting with automation. We thank her for the great exchange!   

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Successful Completion of the Engineering Interactive Systems Capstone Project in cooperation with ABB 
Successful Completion of the Engineering Interactive Systems Capstone Project in cooperation with ABB 

The end of the winter semester also marks the successful end of this year’s Engineering Interactive Systems: AI & Wearables (EIS) capstone project, which was conducted as part of the EIS master lecture. The overall goal and topic of this year’s project was to design adaptive operator management systems leveraging biosignal & interaction data. Subsequently, biosignal & interaction data were collected by all participating students by interacting with a simulation environment of ABB in our lab.

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Exciting Business Data Strategy Case Study Presentations
Exciting Business Data Strategy Case Study Presentations

Exciting Business Data Strategy Case Study Presentations On Friday (26.01.2024) the final presentation of the Business Data Strategy Case Studies of the 5 Teams of master students happened. The groups worked on cases from finance, healthcare, education, waste management, and agriculture, with the goal of developing an innovative business strategy for the successful incorporation of AI and data-driven applications into the strategies. [...]The students did an amazing job to present their innovative and inspiring ideas " Prof. Christof Weinhardt said - euphoric by the high quality the master students delivered

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Successful PhD defense by Saskia Haug 
Successful PhD defense by Saskia Haug 

Saskia Haug successfully defended on January 29th 2024 her PhD thesis titled “Human-Centered Crowd Feedback for Information Systems Development“.  

 

She convinced the examination committee Jun.-Prof. Dr. Julian Thimme, Prof. Dr. Petra Nieken, Prof. Dr. Ingrid Ott, and Prof. Dr. Alexander Mädche with her research. We congratulate Saskia for her successful defense! 

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Industry Talk: Ulrich Coenen, Co-CEO and Head of Digital Banking at Atruvia AG 
Industry Talk: Ulrich Coenen, Co-CEO and Head of Digital Banking at Atruvia AG 

Ulrich Coenen is spokesman of the board of Atruvia AG and responsible for the digital banking unit. Atruvia AG is the IT service provider of the German Cooperative Financial Group with approx. 900 Volksbanken und Raiffeisenbanken in Germany. The company based in Karlsruhe and Münster with further offices in Munich, Frankfurt and Berlin employs currently more than 5,100 staff, generating an annual turnover of around 1,37 billion Euros.

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Stammtisch - mensch.digital at Triangel | Adaptive ChatGPT-based Assistants
Stammtisch - mensch.digital at Triangel | Adaptive ChatGPT-based Assistants

Over the next 6 months, the two topic blocks 1) Personalization and Adaptive Systems and 2) Human and AI will be discussed alternately. In addition to all the advantages that the use of such AI assistants brings, there are also some negative effects on us humans, including on our cognitive processes and abilities. In a recent experimental study by h-lab, the effects of AI assistants on our cognition were examined using eye tracking technology.

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Whitepaper published: AI Paradigm Shift in Value Creation - Shaping the Triad Service - AI - Work
Whitepaper published: AI Paradigm Shift in Value Creation - Shaping the Triad Service - AI - Work

Following lively discussions at the Annual Conference of the German Forum for Service Research (DF2) on September 25, 2023, our recently published whitepaper delves into the complex relationship between services, artificial intelligence (AI), and the changing work environment.

 

During the conference, more than 60 experts from academia and industry collaborated to present a comprehensive exploration of the challenges and opportunities arising from the convergence of AI, services, and the future of work.

 

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